What do you do when your Mac goes wonky? Most of us follow a few standardized steps. We troubleshoot, usually through trial and error. If that fails to produce a solution, we check with a trusted or knowledgable friend who may know more than we know. If that fails, too, we may give a call to Apple or head to a genius at the nearby Apple Store.
In every case where you experience a few software or hardware related problems, the tech support folks want to know the details about your Mac’s system. Here’s how to get the most for the least. It’s a free app called EtreCheck and what it does is scan the Mac for all the details that tech support personnel want and need.
Run EtreCheck on your Mac and it scans hardware and software and gives you a complete, detailed report of the Mac’s system.
The scan may take a few minutes, but the results are worth the wait. EtreCheck also strips out any personally identifying information that could be tracked back to you.
Also, you don’t need to run EtreCheck only when there’s a problem. Just run it every now and then and keep the list of system details backed up somewhere in case they’re needed if your Mac is unable to start up.
It’s hard to argue with the price tag or what you get for the effort required. EtreCheck is an indispensable tool for tech support. It’s free and couldn’t be much simpler to use unless it was totally automatic, by scanning the Mac on a schedule and saved the system details in a safe place.